Case Studies
Services
About
Begin a conversation
Say hello
Menu
Notes
Notes
Short writing from the studio on systems change, collaboration and design.
Notes
21 September 2026
5 discussion-starters for systems change
How might we redistribute power throughout our systems? Use these examples to kickstart the conversation.
Notes
17 September 2026
Loose ends and the winds of change
In which the task of building community alternatives falls, as it happens, to us.
Notes
16 September 2026
Designing for what's R.E.A.L.
An acronym for prioritizing human uniqueness in the era of AI.
Notes
1 July 2026
Finding collaborative design & innovation support in Kelowna: in-house, big firm, or boutique?
When it’s time to renew a strategy, run an innovation lab, or move through a service design process, how do you pick a partner in the Okanagan?
Notes
30 June 2026
Why try to change a system?
Reflections on choosing a more creative, collaborative, community-centered path forward
Notes
1 June 2026
What coaching is, and isn't
A coach is a thought-partner. Here's what that means, and what it doesn't.
Notes
1 December 2025
How listening transforms
Why the starting point for change is paying attention to the people you serve.
Notes
11 August 2025
What's the value in a team retreat?
Exploring what an in-person retreat helps teams accomplish.
Notes
10 August 2025
Where to host a retreat in the Okanagan
A working farm, a downtown innovation hub, a hillside campus and lakeside resorts: places we like for retreats and offsites around Kelowna.
Notes
9 August 2025
What makes co-creation work
Let's talk about what co-design needs, to be effective.
Notes
21 January 2020
The way we show up
Why leading change starts with noticing our own reflexes: three spectrums for how we speak, engage and respond.
Notes
10 April 2018
The Co-Design Workshop: a facilitator's pocket guide
A starter kit for hosting a half-day workshop where everyone designs together: what to bring, how it flows, and what to do after.