• Notes

Notes from the work

Shorter pieces on facilitation, service design and the parts of change that are hard to schedule.

Learning 18 December 2024 Book: Pocket guide to design thinking Design thinking is a key method in co-creation: one that can empower you to lead innovation processes confidently and inclusively. Learn how to avoid the Learning 18 December 2024 Book: A guide to facilitation Facilitation is one of the most needed skills in today’s environment; it can bring people together to understand each other better, identify challenges, and create Learning 18 December 2024 Co-creation: Working together with our communities “For the world to heal, we must learn to work together.” That phrase is one of the guiding lights that emerged on our entrepreneurial journey to Learning 18 December 2024 A Call to Co-Creation Presented live in January 2020, just before the world changed, this prescient talk from Kevan Gilbert issues a clear call for better collaboration to handle the Learning 18 December 2024 A mini-class on design thinking Design thinking is a process of applied, creative problem solving, that can equip any community that is seeking a new way forward through crisis or complexity. Learning 17 December 2024 How to practice chaordic design Questions to ask during facilitation discovery, based on original work by Dee Hock. Tool: How to practice chaordic design PDF: A walkthrough, based on the work Learning 17 December 2024 Non-violent communication A framework for addressing conflict without judgment. Tool: How to communicate our needs A "Non-violent Communication" explainer Download now (free) Learning 10 December 2024 Guide to online facilitation A guide to leading inclusive virtual workshops and meetings Online meetings and workshops have the potential to be more effective than in-person gatherings. Discover why, Learning 10 December 2024 How to know when to use co-creation Co-creation isn't a natural fit for every type of work, in every type of situation. How can you tell when the opportunity for